Saiulai, Lithuania
Successful Financial Management Principles
19-23 September

Pictured from Left to Right:

JOHN QUINN is the Customer Service and Support executive for Bank of America. Customer Service and Support employs more than 14,000 highly skilled associates in 28 contact centers located in 15 states across the United States. These associates provide service and financial solutions to more than 34 million households, 3 million Small Business customers and 13.2 million bill pay users, making their contact centers among the busiest in the country.
Quinn joined the bank in 2001 as the Transaction Services executive in Technology & Operations. He led over 10,000 associates who provide check processing, statement rendering, cash vault and other services to Bank of America customer households and businesses. He joined Customer Service and Support in 2003.

Quinn began his career with Procter and Gamble, and held several engineering and production management positions. From there he joined FedEx where he spent nearly 17 years. Quinn's experience included senior leadership assignments in Hong Kong and Singapore, where he established transportation networks and expanded business across the Asia-Pacific region. In his last position before coming to Bank of America, Quinn was responsible for a portion of FedEx U.S. logistics business. This included being an outsource provider to large U.S. companies as well as developing new and expanded services for global customers.
Quinn was born in Chicago and raised in Decatur, Georgia. He earned a bachelor's degree in industrial engineering from the Georgia Institute of Technology and a Master of Business Administration from the University of Memphis. Quinn and his wife, Beth, have three children. He is based in Charlotte.

KYLE EVENSEN has been an Assistant Vice President at Wachovia Bank NA. He is the Consolidations and Reporting Manager for Technology Finance where he is responsible for overseeing the budget, forecast and reporting processes of a $1.2 billion cost center. Kyle also has 5 years external reporting experience as a Senior Financial Analyst with Interstate Johnson Lane where his responsibilities included monthly financial reporting to the New York Stock Exchange, Quarterly and Annual filings with the Security and Exchange Commission (SEC) and the company’s annual report. Kyle’s certifications include North Carolina Certified Public Accountant License, Series 7 (stock broker) Certificate and North Carolina Real Estate Salesman License. He is a member of the American Institute of CPA’s (AICPA) and the North Carolina Association of CPA’s (NCACPA). Kyle received his BS in Accounting from the University of North Carolina at Charlotte and was a member of Beta Alpha Psi (Accounting Honor Fraternity).

H. WILLIAM BARR, III is founder and president of Handel Barr Learning, Inc., a North Carolina, USA firm specializing in helping people and organizations with sales productivity and marketing effectiveness. Recent clients include Peak 10, ProChain Solutions, WebEx, and Microsoft. Bill has substantial experience in Marketing Product Management as well as Training and Development in the Banking Industry (Retail Banking, Mortgage Banking, and Small Business Banking) as well as the Technology Industry. He recently presented a “Successful Marketing Principles” program created by HighMark, Inc., in Kiev, Ukraine. His 25-year career in banking included an equal amount of time in Line Management and Staff positions at both a small ($130 million) bank and a large super-regional (Wachovia). During his time at Wachovia, he was a frequent presenter at the School of Banking of the South at LSU in Baton Rouge, LA. Prior to his banking career, Barr was an Accountant for a public utility. Mr. Barr holds a BBA in economics from Ohio University, Bill completed the Graduate School of Retail Bank Management at the University of Virginia. Bill and his wife Karen have two children and four grandchildren.


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